PORTFOLIO: Best Practice Guides


My Solution: I created a series of best practice guides, or how-to manuals, that could be used as is or customized to meet the unique needs of a particular school district. Each guide explains how to perform a particular procedural task, beginning with tasks that must be carried out at the beginning of the school year and ending with tasks to be performed at the end of the year. Each task is broken down into clearly defined steps. 

To further assist teachers, links to necessary documentation forms and other resources are embedded in the guides. The guides’ friendly, straightforward tone counter the formal, often intimidating writing found in regulatory statements. 

Project Background

The Challenge: State and federal regulations governing the administration of bilingual and ESL programs in public K-12 schools are lengthy and complex. Despite receiving training, teachers and administrators had difficulty remembering procedural details when it came time to implement them. They needed how-to guides that could be accessed during meetings.



Why These Job Aids Work

  • Best Practice Guides ensure district bilingual and ESL programs maintain a high degree of compliance with state and federal regulations.
  • Guides are logically organized to correspond to procedural tasks throughout the calendar year
  • Necessary documentation forms and other resources are contextually embedded
  • Guides are customizable
  • Complicated procedures are clearly explained in easy-to-follow steps

Authoring Tools

  • Microsoft Word
  • Adobe Acrobat